RATE Privacy Policy
Rate takes the protection of your personal data very seriously. We keep your personal data confidential in accordance with legal data protection regulations and this privacy policy. Our privacy policy; We explain the information we collect, why we collect this information, how we use it, in the simplest language, to our valued users. Thank you for taking the time to review our privacy policy.
1 - Where Our Privacy Policy Is Applied
This Privacy Policy applies to websites, applications, events and services operated by the Rate brand. To make a simple definition, it applies to all services provided by Rate. Some events may require a unique privacy policy. In this case, the event's own privacy policy will apply, not this Privacy Policy.
2 - Information We Collect from Users
Rate is a dating application that allows users to communicate with each other. It is inevitable for Rate to request some information from users in order to improve their dating experience or have a more successful dating experience while communicating with each other . When you use our services, you have to provide us with certain information. Some of this information:
- When you create an account, you provide your mandatory information such as your phone number, which is the basic information for the creation of the account, gender, sexual orientation and date of birth required for the service to function.
- When you activate user accounts, you can share with us details about your bio, your interests, details about yourself ( eg alcohol, smoking, etc.) and photos.
- When you use a paid service
- We collect the information you give us when you contact us through our communication channels or when you participate in our surveys.
- We process your chats with other members and the content you post as necessary for the functioning of the services.
3 - Information We Collect from Other Users and Your Use of the Service
In addition to the information we may receive directly from you when you use our service, we may receive various information about you from others. It may provide information about you when users use our service, for example when contacting you or sending us a notification about their communication experience with you. When you use our service; Data is created on our services, including how you use it, the sessions you open, the actions you take, the features you use, and your communications with other users ( e.g. the members you interact with, the dates of interaction) . Apart from this information, there is also information that is subject to permission. If you give us your permission, your precise geographic information may be recorded. If the collection of geolocation information is expressly permitted in the consent you give us, the collection of your location information may occur in the background when you are not using the application . If you do not consent to the collection of your geographic information, this information will not be collected.
4 - Data Storage and Usage
User data is kept in a NoSQL-based database . Azure for related database service CosmosDB service is used. Azure Azure without having to manage the Cosmos DB database engine It offers the ability to interact with the Cosmos DB database like a database . All service management is available under Microsoft Azure cloud services.
You can find the relevant link below:
https://azure.microsoft.com/en-us/products/cosmos-db#layout-container-uidac8613
5 - How Do We Use Information?
Rate collects some information from users, other members that users communicate with, and service usage. The purpose of collecting this information is to provide and improve the service better. There are several reasons why we use your information:
A - To create an account and offer a new service
- Create and manage account
- To communicate with you about our services
- To respond to your requests through our communication channels
- Register your account and upload new Rate features to your profile
B - For you to connect with other users
- Recommending your account to other members and other members' accounts to you
- To show users the information we receive about the account profile to each other
- To enable users to connect with each other in order to communicate and socialize.
C - To update and improve our services
- To examine the interactions of users with us through our communication channels
- Making changes on the service by examining the reaction of users to a feature
- Update the service and add new features
D - To detect illegal and unauthorized activities
- Available in the terms of use where communication between users is stored. Investigating and detecting violations where a violation exists or is suspected.
- To share information about what was decided and what was done as a result of the investigation, to the person who reached our communication channels about the violation.
- To prevent violations by protecting your rights specified in the terms of use.
E - To provide legal services
- Comply with legal requirements and support law enforcement
the General Data Protection Regulation GDPR and KVKK within the borders of Turkey to process your information as described in the Privacy Policy . We also rely on legal grounds to process your information. To provide our service to our users; We process the continuity of the account and profile so that the profile becomes visible to other users. Data is used by Rate for legitimate interests. As a result of the requests of the members, the data is processed in order to add new features and improve the application. Data is used to comply with applicable laws and regulations. For example, we retain data for members' contact data and transactional accounting records, in accordance with our tax and other legal data retention obligations, and to respond to valid access requests from law enforcement authorities. Consent is required for certain information that may be sensitive by users. Precise geographic region and sexual orientation are examples. If you consent to this information being shared with us, you agree to its processing. When a sensitive situation occurs or you want to withdraw permission, you can delete it yourself from the settings or contact us via communication channels.
6 - Cross-Border Data Transfers
When we transfer personal information outside of the European Economic Area, the United Kingdom, the European Commission, Switzerland or other countries where data protection laws are deemed sufficient by other competent government bodies, we comply with the standard contractual clauses (https:// commission.europa .eu/law/law-topic/data). -protection/international-dimension-data-protection/standard-contractual-clauses-scc_en) or other appropriate transfer mechanism. Standard contractual clauses are commitments between companies that transfer personal data to protect the privacy and security of your data.
7 - How Long Do We Keep Your Information?
Rate retains users' personal information only for as long as it is needed for legitimate business purposes. Rate stores the personal information it needs as permitted by law. If you decide to stop using our services, you can close your account. If your account is closed, your account cannot be viewed by other users. We will delete the following information after your account has been closed:
-To ensure the safety of users, we keep data for security purposes for three months after the account is closed or the account is banned. We take precautions by keeping your information in case illegal or harmful behavior may need to be investigated. Data retention is based on protecting the legitimate interests of both us and third-party victims. When the security retention period expires, your data is deleted and we only retain limited information for specific purposes: We retain transaction data for five years to comply with legal data retention obligations, transaction data to comply with tax and accounting legal requirements, and records of consent given to us by members to prove that we comply with applicable laws. While a potential lawsuit is pending, we retain profile data for one year as long as necessary to ensure the essential safety and interests of our users. Finally , if we receive a legal subpoena when there is an actual or potential problem, claim or dispute that requires us to retain the information, then we must retain the data in order to comply with our legal obligations.
8 - Children Cannot Use
Our services are limited to individuals aged 18 and over. Rate does not allow anyone under the age of 18 to use the service. Rate does not make any confirmation about this. If you suspect that a user is under the age of 18, you can contact us through communication channels.
9 - Contractors and Suppliers
We also process the information of contractors and suppliers with whom we have agreed on certain points in the provision of our service. If you are a Contractor and Supplier, Certain relevant terms of this Privacy Policy apply to our processing of your personal information.
10. Privacy Policy Changes
Rate application follows an innovative policy. This policy may change over time to keep the disclosures about our data practices up to date. We will notify you before any material changes take effect so you can be aware of the changes.
11. How to Contact Us?
If you have questions about this Privacy Policy, you can contact us through our communication channels .
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